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What is the ENC System?
The ENC (Electricity New Connection) system is a centralized web portal managed by PITC. It handles all new meter requests for all distribution companies (DISCOs) in Pakistan, including LESCO, FESCO, MEPCO, and others. It ensures transparency, allowing consumers to bypass middlemen and track their application’s exact status.
Required Documents for a New Connection
Before starting your application for a new electricity connection online in Pakistan, prepare scanned copies (under 300KB each) of the following:
- Front and back of the Applicant’s CNIC.
- Front and back of two Witnesses’ CNICs.
- Property ownership proof (Registry, Fard, or Allotment Letter).
- An undertaking on a stamp paper (as per DISCO policy).
- A copy of the neighboring meter’s electricity bill (to identify your specific area transformer).
Step-by-Step Application Process
- Visit the Official Portal: Go to enc.com.pk.
- Select Apply: Choose the ‘Apply’ option from the sidebar.
- Choose Connection Category: Select your relevant DISCO and category (e.g., 15kW for standard domestic).
- Fill Consumer Details: Enter your name, CNIC, and exact property address.
- Upload Documents: Attach the scanned PDFs or JPEGs of your required documents.
- Submit and Print: Submit the form and immediately print your Application Form and Tracking ID. You must mail the physical copy to your local DISCO office.
How to Track Your Demand Notice
Once your application is verified, the DISCO will issue a Demand Notice (the installation fee). You can track this by clicking “Track” on the ENC website and entering your Tracking ID. Once issued, you can download it, pay it at any designated bank, and upload the paid receipt back to the ENC portal to trigger the WAPDA meter installation.
Top 10 Frequently Asked Questions (FAQs)
1. How many days does it take to get a new electricity connection in Pakistan?
For a standard domestic connection (Category 1), it legally takes about 30 days from application submission to meter installation, provided all documents are correct.
2. Can I apply for a new connection if I am a tenant?
Yes, but you will need a No Objection Certificate (NOC) from the property owner and a copy of the rent agreement.
3. What is the fee for a new electricity meter in 2026?
Fees vary based on the connection type (single-phase vs. three-phase) and material costs. The exact amount is generated dynamically on your Demand Notice.
4. How do I pay the Demand Notice?
You can pay the ENC demand notice at any authorized commercial bank or via modern mobile banking apps by selecting the ‘1-Link’ utility payment option.
5. What happens if my demand notice expires?
If you fail to pay within the stipulated time, the notice expires. You will have to request a re-validation or submit a fresh application.
6. Can I get a commercial connection on a residential property?
No, zoning laws apply. Applying for a commercial tariff requires proof of commercial activity and relevant municipal approvals.
7. How do I print my ENC duplicate bill/form?
Visit the ENC portal, click “Print Form / Notice”, enter your Tracking ID, and download the duplicate PDF.
8. Do I need an electrician’s certificate?
Yes, a wiring test report signed by a certified electrical contractor is required for commercial and 3-phase domestic connections.
9. Can I track my new meter application without a Tracking ID?
No, the Tracking ID or CNIC provided during submission is mandatory to track your ENC application status.
10. Will I get a smart meter for a new connection?
Yes, most DISCOs in Pakistan are now installing Advanced Metering Infrastructure (AMI) or smart meters for all new residential and commercial connections.