Skip to content
An ENC demand notice is part of a connection or related service application. It is not your monthly electricity bill. To handle it correctly, use the application route for your company, obtain the issued notice, follow its payment instructions, and submit the payment evidence where that workflow requires it.
Printing a notice, paying it, and uploading a receipt are three different actions. Completing one does not prove the other two are complete.
Check the company route first
The official ENC homepage currently directs IESCO and FESCO users to their company-specific ENC services. It directs MEPCO users to the named company apps or customer facilitation centres. The general portal lists LESCO, GEPCO, PESCO, HESCO, SEPCO, QESCO, TESCO, and HAZECO.
Read the current notice on the homepage before opening an old saved form. Routing can change, and a reference from one application system may not work in another. Do not use staff, bank, or management login buttons intended for officials.
Identify the document you need
| Portal action | Purpose |
|---|---|
| Track | Check progress of the application |
| Print Form | Retrieve the submitted application form |
| Print DN | Retrieve a demand notice that has been issued |
| Pay DN | Follow the available demand-notice payment workflow |
| Upload DN | Supply payment evidence when required |
These labels are visible on the general ENC portal. Company-specific services may present the steps differently.
Check the notice before paying
Compare the applicant, premises, company, application reference, amount, and deadline with your case. Read the payment destination or channel on the notice itself. If anything is inconsistent, ask the responsible company office for clarification before transferring money.
Do not pay to a personal wallet based on a call or a social-media message. A genuine application reference does not make every message mentioning that reference genuine.
Save the original issued notice. If a revised notice is provided, keep both versions and record which one the company says to use. That prevents an old printout from being paid after the amount or validity has changed.
Upload evidence that can be read
Use the receipt or paid notice required by the portal. Include the full page with the amount, date, payment reference, and application details readable. Check the current file-type and size requirements displayed by the form; do not assume a limit from another website is accurate.
After submission, look for confirmation and revisit the application status. Merely selecting a file from your phone does not prove that the upload completed.
Keep the acknowledgement and a local copy of the submitted file. If an upload fails, avoid creating a second application just to try again.
No demand notice is available yet
First check whether one has actually been issued. An application receipt is not a demand notice, and payment normally needs the correct issued document and instructions. Ask the company what stage remains incomplete and whether it needs more documents.
For tracking an existing case, see our ENC application-status guide. For MEPCO’s separate route, start with the current notice on ENC and our MEPCO connection guide.
Payment and a successful upload do not, by themselves, promise an installation date. Retain the application reference and follow the company’s stated next steps.
Source: Official ENC homepage, routing notices, and demand-notice menu.
Frequently Asked Questions
What is an ENC demand notice?
It is an issued payment document associated with a connection or related application. It is not the normal monthly electricity bill.
Is an application receipt the demand notice?
No. An application acknowledgement and an issued demand notice serve different purposes. Confirm that the notice has actually been issued before seeking to pay it.
Does every company use the same ENC route?
No. The general ENC homepage redirects some companies to separate services. Read the current routing notice before using an old bookmark.
Should I choose another company if mine is absent?
No. Follow your supplier’s stated route. Selecting an unrelated company just to open a form can create an incorrect application.
What does Print Form retrieve?
It retrieves the application form in the general portal’s workflow. That is different from Print DN, which concerns an issued demand notice.
What does Print DN mean?
It is the demand-notice retrieval or printing option on the general ENC portal. Company-specific services may use different labels.
Does printing the notice count as payment?
No. Printing, paying and uploading evidence are separate steps. Keep the result of each step rather than assuming one completes the rest.
What should I check before payment?
Compare the applicant, premises, company, application reference, amount and validity information. Resolve mismatches with the responsible company before transferring money.
Which payment channel should I use?
Use the instructions on the valid issued notice and current official workflow. Do not pay a destination supplied only in an unexpected message.
Should I pay a personal wallet mentioned by an agent?
Do not do so without direct official verification. Knowing your application reference does not prove that a caller or message is genuine.
What if my notice has expired?
Ask the responsible company whether it must be revalidated or replaced. Do not assume an old amount and deadline remain usable.
What if a revised notice is issued?
Keep both versions and confirm which one the company says to use. Clearly mark the superseded copy to avoid paying it by mistake.
What file should I upload after payment?
Upload the receipt or paid notice required by the current portal. Ensure the amount, date, payment reference and application details are readable.
What file size and format are accepted?
Read the requirements displayed by the actual upload form. This guide does not assume that every company accepts the same type or size.
Does selecting a file prove it was uploaded?
No. Look for the submission confirmation and check the application record. Retain a local copy and the acknowledgement.
What if the receipt upload fails?
Save the error and contact the relevant support channel with your application reference. Do not create another application merely to bypass an upload problem.
Can I track the application after paying?
Use the current tracking route and your application identifier. Keep the payment evidence available if the status has not reflected it.
Does payment guarantee an installation date?
No. Payment and acknowledgement do not themselves establish when the remaining checks or installation will finish. Ask the company for the next stage.
Should I use a staff or bank login button?
No. Use the consumer workflow intended for your application. Do not attempt to access official staff or management accounts.
What documents should I keep until installation?
Keep the application, issued notices, payment receipts, upload confirmations and support responses. Preserve the reference linking those records to the premises.
Related Guides
- Electricity Bill Name Change: Documents and Account Checks
- Sanctioned Load Extension: Prepare an Electricity Connection Upgrade
- Electricity Bill History: Find Previous Months and Keep Better Records
Background reading: Electric power distribution on Wikipedia. This explains the general subject; the supplier records and source notes above govern account-specific checks.
Source review: 10 September 2026. Prepared with AI-assisted drafting and checked against the sources named in this guide. BijliBills is an independent information website. The supplier’s current bill, tariff notification, and account instructions take priority.