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Everyone writes guides for LESCO and MEPCO. Millions of connections, millions of searches, fair enough.
But if you live in Quetta, Sukkur, Larkana, Loralai, Abbottabad or Mansehra, you've probably noticed that the advice thins out fast. The distribution company serving you gets a fraction of the coverage, and half of what exists is copy-pasted from a Lahore guide with the names swapped.
So this one is for the smaller DISCOs. Same underlying system, a few local differences worth knowing.
Kaun Si Company Aapko Bijli Deti Hai?
Quick orientation, because the acronyms blur together:
| Company | Full name | Covers |
|---|---|---|
| QESCO | Quetta Electric Supply Company | All of Balochistan — Quetta, Loralai, Zhob, Sibi, Gwadar, Turbat, Khuzdar and beyond |
| SEPCO | Sukkur Electric Power Company | Northern Sindh — Sukkur, Larkana, Shikarpur, Jacobabad, Ghotki, Khairpur |
| TESCO | Tribal Electric Supply Company | The merged tribal districts of Khyber Pakhtunkhwa |
| HAZECO | Hazara Electric Supply Company | Hazara division — Abbottabad, Mansehra, Haripur, Battagram, Kohistan |
HAZECO is the newest of these — the Hazara region was carved out of PESCO's territory, so if you're in Abbottabad or Mansehra and your older bills say PESCO while newer ones say HAZECO, nothing has gone wrong. That's just the reorganisation.
QESCO's area is the largest by land area of any distribution company in Pakistan and the thinnest by population density, which explains a lot about why meter reading there is a genuine logistical problem rather than an excuse.
Reference Number: Sab Ke Liye Aik Hi Usool
Whichever of these companies bills you, the process starts identically.
Top-left of the bill. Field labelled Reference No. A long string of digits, usually fourteen, usually printed with spaces breaking them into groups. Type it without the spaces.
The universal rules apply here too. It's not the meter number — that's stamped on the meter box outside. It doesn't have to be in your name; the connection is what's registered, not the resident. And it doesn't change month to month, so save it once and stop hunting.
No copy in the house at all? Payment stub from wherever you last paid, a photo on someone's phone, or the sub-division office with your CNIC and the meter number.
Online Bill Check Karne Ka Tarika
The good news is that PITC runs the central billing platform for all of these companies. So the route is the same regardless of which one you're with.
- Open bill.pitc.com.pk.
- Select your company — QESCO, SEPCO, TESCO or HAZECO.
- Enter the reference number, digits only.
- Search.
Full bill on screen: barcode, due date, units, arrears, taxes.
Each company also runs its own site — qesco.com.pk, sepco.com.pk, tesco.gov.pk — with bill enquiry sections. They work. They're also more likely than the central portal to be slow or intermittently down, simply because they're smaller operations with smaller budgets. If a company site isn't loading, go to PITC rather than assuming your bill doesn't exist.
Duplicate Bill
Same answer for all four companies: there isn't a separate duplicate bill process. The bill you pull up online is the duplicate.
Print it or save it as a PDF. Bank counters, Easypaisa outlets and JazzCash shops all accept it.
Save as PDF, not screenshot. Print at 100%, not "fit to page". Both of those save you a failed barcode scan at the counter.
Chhoti DISCOs Mein Estimated Reading Ka Masla
This is the part that genuinely differs from the big Punjab companies, and it's worth spelling out.
In QESCO's Balochistan territory and TESCO's tribal districts, distances between meters are enormous and access is sometimes seasonal. In parts of Hazara, mountain roads close. The practical result is that estimated readings are more common here than almost anywhere else in the country.
An estimate isn't fraud. But it has real consequences. If you're estimated high for three months and then finally read, you may have been paying for units you didn't use. If you're estimated low for three months, the correction arrives as one brutal month that can shove you into a much higher tariff slab than your actual average usage deserves.
So the meter check matters more here than it does in Lahore:
Walk out to your meter. Compare the physical digits with the present reading printed on your bill. If they don't roughly agree, you have an estimated bill, and it's worth raising before the gap compounds.
Also watch for a detection bill line. If it appears, the company has assessed unrecorded consumption. It's contestable — in writing, promptly.
Payment Options
Bank branches everywhere in these regions accept utility bills, and the stamped stub is still the best proof you can get.
Easypaisa and JazzCash coverage is good in the towns and thinner in remote areas, but the barcode scans the same wherever there's an agent. Bank apps — HBL, UBL, Meezan, Alfalah, Sindh Bank, Bank of Khyber — all carry these DISCOs under utility bills. Raast works.
One region-specific note: if mobile data is unreliable where you are, download the bill PDF while you have signal. A saved PDF pays fine later; a page that won't load doesn't.
Complaint Kaise Karein
118 is the shared complaint helpline and it covers QESCO, SEPCO, TESCO and HAZECO alongside the larger DISCOs. Twenty-four hours. Have your reference number ready before dialling.
For billing disputes, use the written or online complaint route so you get a complaint number. In smaller companies with smaller staff, a documented complaint number is the difference between a case that moves and a case that doesn't. A phone call leaves nothing behind.
Escalation ladder is the same across all four: SDO office → XEN office → company customer services.
Take your last six bills. And in these regions specifically, take a photo of your meter with the current reading visible. In an estimated-reading dispute, a dated photo of the actual meter is the strongest single piece of evidence you can produce, and it costs you nothing to take one every month.
Aakhri Baat
If you're served by one of the smaller distribution companies, you get less attention, fewer guides, and thinner customer service. What you don't get is a different system — the portal, the reference number, the complaint number and the escalation path all work exactly the same way they do for a customer in Lahore.
Check online around the 8th to the 12th. Photograph your meter while you're at it. Two minutes a month, and you stop being the easiest person in the queue to fob off.
Related reads on BijliBills: HESCO bill check, PESCO bill check, WAPDA bill check online, electricity bill unit price in Pakistan